App Maintenance & Support

Launched is not finished.

Launching your app is the beginning, not the end. Apple releases new iOS versions annually. Android updates regularly. Security vulnerabilities emerge. User feedback surfaces bugs. Without ongoing mai...

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App Maintenance & Support
Done Right

Launching your app is the beginning, not the end. Apple releases new iOS versions annually. Android updates regularly. Security vulnerabilities emerge. User feedback surfaces bugs. Without ongoing maintenance, a launched app degrades — slowly at first, then critically. At Elite App Design, our maintenance retainers keep your iOS or Android app healthy, compatible, secure, and continuously improving.

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What You Get

App stays compatible with every new iOS and Android release
Bugs caught and fixed before damaging your App Store rating
App Store compliance maintained without emergency scrambles
Dedicated team who knows your codebase — no ramp-up time

Everything Included in
App Maintenance & Support

OS Compatibility Updates

Annual updates to keep your app fully compatible with the latest iOS and Android releases before compatibility deadlines.

Bug Fixes & Crash Resolution

Proactive crash monitoring via Crashlytics or Sentry with prompt resolution — fixing issues before users leave one-star reviews.

App Store Compliance Updates

We keep your app compliant with evolving App Store and Google Play requirements — privacy manifests, API deprecations, minimum SDK versions.

Performance Monitoring

Continuous monitoring with monthly reports identifying slow queries, memory leaks, and API latency issues.

Feature Additions

Ongoing feature development within your retainer hours — planned in monthly sprint cycles with your input.

Security Patching

Dependency audits and security patches to address vulnerabilities in third-party libraries and platform APIs.

Our App Maintenance & Support Process

01

Onboarding Audit

We review the codebase, identify risks, and set up monitoring tools.

02

Monthly Planning

We prioritize maintenance tasks and feature requests together.

03

Sprint Execution

Work completed in structured sprints with weekly updates.

04

Testing & Deployment

All changes tested on real devices before release.

05

Monthly Report

Performance, crash, and work summary delivered monthly.

Working with Elite App Design was the best technical decision we made. They delivered on time, communicated clearly throughout, and the final product exceeded our expectations. Our users noticed the difference immediately.

JR
James Rodriguez
CTO, NexaTech Solutions
★★★★★

App Maintenance & Support FAQ

What is included in a maintenance retainer? +
OS updates, bug fixes, security patches, App Store compliance updates, performance monitoring, and a set number of development hours per month for feature work.
Can you maintain an app you did not build? +
Yes. We conduct a codebase audit first to understand the existing architecture, then onboard onto a maintenance retainer.
How quickly do you respond to critical bugs? +
Critical bugs receive a same-business-day response. Standard bugs are triaged in our weekly planning session.
How are maintenance hours tracked? +
We use a time-tracking tool linked to your project board. You have real-time visibility into hours used and receive a monthly summary report.

Let’s Talk About
Your App Maintenance & Support Project

Free 30-minute consultation. We review your requirements, answer your questions, and give you a realistic path forward.